Shipping policy

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👉 Free Warehouse Pickup

Free In-Store Pick-Up is available to those who want to pick up their orders in our warehouse.

🏭  BC location is 11891 Hammersmith Way, Richmond, BC, Canada V7A 5E5.

🏭  Ontario location is 945 Middlefield Rd #11, Scarborough, ON, Canada M1V 5E1(For samples or business inquiries, please make appointment HERE).

You will receive a notification when the order is ready for pick up. Pick-up is available from Monday to Friday, 11 am to 5 pm. ( Statutory Holiday Excluded)

👉 Free Local  Delivery - Greater Vancouver Area 

Local deliveries take place from 11:00 am to 5:00 pm on weekdays. You'll receive an email notification on the day of delivery using the email you provided during checkout. Should you be unavailable to receive your shipment, please reach out to us promptly

Delivery Zone Free Shipping Requirement Charge If Amount Not Met  Delivery Time

Vancouver, Richmond, Burnaby, New Westminster 

Purchases over CAD $150 before tax $15 1-3 business days

West Vancouver, North Vancouver, Port Moody, Coquitlam,
Port Coquitlam, Pitt Meadow, Surrey, White Rock, Delta 
Purchases over CAD $300 before tax $202-4 business days

Langley, Maple Ridge 
Purchases over CAD $500 before tax $25 3-5 business days

Abbotsford, Mission, Chilliwack

Purchases over CAD $700 before tax $753-5 business days

We prioritize the safe delivery of your orders. For apartments and condos, contact us to arrange delivery timing. You can also store items in our warehouse. For houses and businesses, we'll leave deliveries at your doorstep if no one's available, unless you instruct otherwise. Please note our drivers can't assist with moving items. Arrange help for larger orders beforehand

 👉 Free Local Delivery - Greater Toronto Area

Local deliveries take place from 11:00 am to 5:00 pm on weekdays. You'll receive an email notification on the day of delivery using the email you provided during checkout. Should you be unavailable to receive your shipment, please reach out to us promptly. (For samples or business inquiries, please make appointment HERE).

Delivery Zone Free Shipping Requirement Charge If Amount Not Met Delivery Time

Within 10KM

Purchases over CAD $250 before tax $15 1-3 business days

Within 20KM

Purchases over CAD $350 before tax $252-4 business days

Within 30KM

Purchases over CAD $500 before tax $353-5 business days

Within 40KM

Purchases over CAD $650 before tax $453-5 business days

We prioritize the safe delivery of your orders. For apartments and condos, contact us to arrange delivery timing. You can also store items in our warehouse. For houses and businesses, we'll leave deliveries at your doorstep if no one's available, unless you instruct otherwise. Please note our drivers can't assist with moving items. Arrange help for larger orders beforehand

👉 Express Shipping by Shipping Companies


At HD BioPak, we focus on personalized shipping solutions. With 10+ options on our checkout page (see image), charges are competitive. They consider factors like weight, dimensions, location, and delivery method. If charges seem high, please contact us. Your feedback matters

shipping charge table

👉 Quote for LTL Shipping (Less-than-truckload Shipping)

For orders over $1,400, you will see a shipping option during checkout “Quote for LTL Freight”

By choosing the option, you will create an order to pay the shipping fee later.

We will quote a freight shipping cost for you later by email. Usually within 24hrs.

After you confirm the quote, we will update the invoice for the shipping fee and arrange the order accordingly.

👉 Why LTL Shipping?

Reduce cost: When shipping LTL, you will get the maximum cost savings, usually 20%~50% less than shipping by parcels.

Increase security: Our shipments are packaged onto pallets before being loaded onto a truck, which has a better chance of remaining secure than shipments with multiple smaller handling units.

 Additional service options: When shipping via LTL, you gain access to special services like liftgates, inside delivery, and appointment delivery.

👉 Freight Options

*The total cost will vary depending on which service you require from the list below.

Residential Delivery: If you specified your ship-to address as a residence or if the freight carrier determined that your location is residential

Liftgate Service: If you need your shipment unloaded off the truck for you. Strongly recommended if your ship-to address does not have a dock or forklift.

Appointment Delivery: If you need to choose the date and time of delivery. This will extend delivery by one day in most cases.