We are hiring!

 

If you are interested in working in a fast-paced and fun office environment or think that you'd be a fit for any of the following positions, send your resume to amy.an@hdplastic.ca.com and we'll be in touch with you. Be sure to check our Indeed and LinkedIn as well. 

 

E-commerce Specialist

Responsibilities:

• Oversee daily e-commerce operations, including order processing, inventory management, and shipping coordination.
• Provide outstanding customer service, promptly addressing customer inquiries, resolving issues, and handling returns and exchanges.
• Respond to business inquiries, including price quotes, product information, and sample requests.
• Collaborate with the marketing team to optimize the Shopify website, ensuring a user-friendly and visually appealing online shopping experience.
• Monitor website performance and conduct regular site audits, identifying areas for improvement and implementing necessary updates.
• Analyze sales data and customer feedback to identify trends and opportunities for growth.
• Develop and implement strategies to improve customer satisfaction, retention, and lifetime value.
• Generate data reports and conduct statistical analysis to inform business decisions and drive continuous improvement.
• Collaborate with cross-functional teams, including marketing, product development, and design, to support overall business goals and objectives.
• Ensure compliance with applicable regulations, including data privacy and payment processing.

Qualifications:

• Bachelor's degree or diploma in Business, Marketing, communication, administration, or a related field.
• Proficiency in speaking Chinese Mandarin is considered a valuable asset for this role.
• 1-5 years of experience in e-commerce, with a focus on operations and customer service.
• Strong knowledge of Shopify or other e-commerce best practices.
• Exceptional problem-solving and multitasking abilities, with keen attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant e-commerce tools.
• Strong customer service orientation and a passion for delivering an outstanding customer experience.
• Familiarity with e-commerce analytics tools and data-driven decision-making.

To Apply:

Please submit your resume, a cover letter detailing your relevant experience and interest in the role, and any applicable work samples or case studies. Be sure to highlight your experience in e-commerce operations and customer service or your expertise in presentation.

 

Benefits and salary:

•  Extended health care, Dental care, and Life insurance
•  Competitive compensation plan.
• We thank all applicants for their interest, however, only those selected for an interview will be contacted.

 

Digital Marketing Specialist: 

 

Responsibilities:

 

• Develop and execute a multi-channel digital marketing strategy, including SEO, SEM, email marketing, content marketing, and social media management.
• Manage and optimize our Shopify e-commerce website, ensuring a seamless and user-friendly experience for customers.
• Create and curate engaging, relevant, and high-quality content for our website, blog, social media channels, and email campaigns.
• Monitor and analyze website traffic, conversion rates, and other key performance indicators (KPIs), making data-driven recommendations for improvement.
• Develop and manage paid advertising campaigns on platforms such as Google Ads and social media channels, ensuring maximum ROI.
• Stay current on industry trends, competitor activities, and emerging digital marketing tools and techniques to refine our strategies continuously.
• Collaborate with cross-functional teams, including product development, design, and sales, to achieve marketing objectives and support overall business goals.
• Track and report on the performance of digital marketing campaigns, providing insights and recommendations for future efforts.
• Manage our email marketing strategy, including list segmentation, email design, and campaign performance analysis.
• Ensure our brand message is consistent and engaging across all digital marketing channels.

 

Qualifications:

 

• Bachelor's degree or diploma in Marketing, Communications, or a related field.
• Proficiency in speaking Chinese Mandarin is considered a valuable asset for this role.
• 1-3 years of experience in digital marketing, focusing on e-commerce and multi-channel strategies.
• Strong knowledge of Shopify and e-commerce best practices.
• Good knowledge of SEO, SEM, and various digital marketing tools and platforms.
• Excellent written and verbal communication skills, with a knack for crafting compelling content.
• Strong analytical and data-driven decision-making abilities.
• Experience with email marketing platforms, such as MailChimp or Klaviyo is a plus.
• Familiarity with design tools, such as Adobe Creative Suite, is a plus.

 

To Apply:

Please submit your resume, a cover letter detailing your relevant experience and interest in the role, and any applicable portfolio or work samples. Ensure you include some of your previous work and/or examples of successful digital marketing campaigns you have managed.

 

Benefits and salary:

• Extended health care, Dental care, and Life insurance
• Competitive compensation plan.
• We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Purchasing Assistant 

 

Job Duties

 

• Data entry
• Office administration
• Document organizing and filing
• Oversea purchasing and replenishment
• Prepare product sales sheet to teams
• Processes associated with incoming and outgoing materials and products
• Prepare and follow up the contract
• Maintain and enter/ close PO (purchase order) files

 

Qualifications:

 

• Expertise in MS Office Suite (Word, Excel, PowerPoint) is an asset
• Experience working with an ERP system
• Excellent communication and organization skills
• 1-2 years of purchasing experience will be preferred
• Experience in similar industry administration would be an asset but not required.
• Be able to speak Mandarin and English (both verbal & written communication)

 

To Apply:

Please submit your resume, a cover letter detailing your relevant experience and interest in the role. Ensure you include some of your previous work and/or examples you have managed.

 

Benefits and salary:

• Extended health care, Dental care, and Life insurance
• Competitive compensation plan.
• We thank all applicants for their interest, however, only those selected for an interview will be contacted.